Crossroads - Caring for CarersTime to be yourself

Privacy Statement

Information Collection

Crossroads is the sole owner of the information collected on Currently we collect the names, email addresses, postal addresses and contact numbers of users who wish to send feedback or book courses via our on-line forms.

Information Use

The information submitted to Crossroads via our on-line forms is sent to us in the format of an email. If appropriate we will reply to these emails regarding the feedback and course bookings, but will not store the emails for any other purpose.

Log Files

In order to anlayze and improve our site we use log files. This means that we collect technical and routing information about the computers that are used to access This includes IP (Internet Protocol) addresses, platform types, browser types, pages visited, and number of clicks. This information is used to analyze trends, administer the site, and gather broad demographic information for aggregate use. This information is not linked to any personal details.

Security of Personal Information

We do not sell, rent or lease personal information collected via our web site, We will only disclose personal information when required to by law, in order to comply with a court order, judicial proceeding, or legal process.

All personal information collected by Crossroads is stored on secure servers which are protected from unauthorised access, use or disclosure. All personal information is kept in accordance with the Data Protection Act.


Crossroads web site contains links to other sites. Please be aware that Crossroads is not responsible for the privacy practices of these sites. This privacy statement applies solely to information collected by Crossroads.

Notification of Changes

Crossroads may make changes to this privacy statement, if new data is collected from the site.

Contact Information

If you have any questions regarding our privacy statement, please contact us at:

Moseley Hall Hospital,
Alcester Rd,
B13 8JL

Telephone: +44 (0)121 449 1485
Fax: +44 (0)121 449 1485

Crossroads - Caring for Carers
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